Molina Member Story

Lynette is a 62-year-old- woman from central Illinois. Lynette was diagnosed with Chiari Malformation and a brain injury that impacted neuromuscular function. Lynette was scheduled for brain surgery. Lynette also faced depression, nerve problems, muscle weakness and frequent headaches. These conditions were causing difficulty in Lynette’s daily life. Lynette lives alone and also has poor vision, which makes her a fall risk. Lynette reached out to the Molina case management team to get help.

Getting Help

Molina case management helped Lynette by providing education on the Illinois Department of Aging application process. Since Lynette was having brain surgery – a homemaker would be required to aid in her recovery. Lynette’s waiver application was received and processed. Lynette’s needs were assessed and her case manager helped through the waiver process. Lynette’s waiver request was approved and the team developed a comprhensive care plan around her daily needs, depression, vision issues and headaches.

Now

Lynette is awaiting her brain surgery. Lynette’s case manager worked with a DME agency to get her a shower chair and set up local therapy appointments to assist with behavioral health needs. Lynette’s waiver services were approved, and she utilizes homemaker services to meet her daily needs and improve her chronic conditions. Lynette is able to stay in her home because of the addition of durable medical equipment at home. Lynette is grateful to be her home and to have help with her needs. “I am so grateful this was taken care of right away,” Lynette said. “You don’t even know how much this means to me. I was so scared to go to a nursing home.”