Molina Member Story

Danny is a 27-year-old man from central Illinois. Danny has diagnoses of schizophrenia, bipolar disorder, depression, sleep disorder, and borderline personality disorder. Danny also has a history of substance abuse and incarceration which has been difficult for him. Danny lives with his parents and grandfather. Danny provided caregiver assistance but struggled with his mental health and wasn’t working with behavioral health providers. Danny was having a hard time obtaining a social security card and identification because of his recent release from jail. He found his psychiatrist to be judgmental. He felt unsafe in their care and was worried about relapsing into substance use because of stress.

Getting Help

Danny began working with a Molina case manager. The case manager talked with Danny about his needs and provided a list of new psychiatrists and psychologists for counseling services. Danny’s case manager helped him set up appointments, connect with some local AA meetings, and educated him on the process for obtaining a new ID and social security card.

Now

Danny is now established with a new psychiatrist and psychologist and maintains his sobriety with the help of his local AA meetings. He obtained the documents he needed, including his court order, birth certificate, medical bills, disability letter, and W2 forms to obtain his new identification documents. He now has a new ID and social security card. Danny bought a car after working with his case manager to access funds from a former job. He uses it to help his parents and grandfather get to appointments. Danny feels more confident in managing his health needs. He continues to maintain his sobriety and stay positive about his future.