CountyCare Member Story

CountyCare Helps Member With Foodsmart

Anthony* is a CountyCare member who was born with craniofacial abnormalities. He has been with the Division of Specialized Care for Children (DSCC) for nearly a decade and has gone through various surgeries and requires a vigorous treatment plan due to his condition. His family is currently going through financial hardship and reached out to their Care Coordinator because they needed help with securing food.

Anthony’s dad called their DSCC Care Coordinator to explain that while the cost of groceries has increased, their budget has not, and they were struggling to feed the family. Having previous experience with the Foodsmart reward, the family inquired if Foodsmart was still an option for them.

Their Care Coordinator was able to quickly place a Foodsmart order for the family to receive access to emergency meals. Within hours, the family received a call saying that their food was on the way. The Care Coordinator was thrilled to be able to connect them to a service to secure food and take away one worry for a family trying to care for a child with special needs.

*Names and identifying details have been changed to protect anonymity.