CountyCare Member Story

CountyCare Helps Member With Mobility Issues

Denise* is a 59-year-old CountyCare member who has severe mobility issues yet lives alone in a studio apartment with no elevator. Denise requires assistance with all her activities of daily living (ADLs) and instrumental activities of daily living (IADLs). Due to her condition, she cannot walk for more than a couple minutes. She also requires someone to drive her to doctor’s appointments and shopping trips. Denise was resistant to accepting care and support.



Her care coordinator identified the need for Denise to have a Polish-speaking home care aide to help the resistance Denise expressed and educated her on the benefits of receiving home care by explaining the home care aide’s role and how it would enhance her quality of life. Thanks to her care coordinator, Denise has received support with ADLs and IADLs and also feels comfortable receiving care from her new home care aide.

* Name and identifying details have been changed to protect anonymity