Molina Member Story
Molina's Care Coordination Team Seamlessly Synchronizes Behavioral and Material Healthcare for Pregnant Mom
Twenty-eight-year-old Samantha Brown, living in metro east Illinois, had an extensive history of anxiety and depression. Samantha stopped taking her medication after becoming pregnant and was not keeping up with her medical or behavioral health appointments during her pregnancy.
There are a lot of misconceptions around what pregnant women can or can’t take.
Additionally, the stigma that plagues behavioral health can sometimes make it difficult for expectant mothers like Samantha to bring up any BH issues with their OBGYN.
After becoming a Molina member, the care coordination team was able to:
- Educate and encourage her about re-engaging with her providers.
- After she delivered a healthy baby, aided in the process, with oversight from her providers, of helping her resume her behavioral health medications.
- Tag-teamed her OBGYN appointments with her behavioral health ones, particularly in first 2-3 months after delivery due to the high risk of postpartum, to ensure compliance with appointments and treatment plans.
- Ensured she had transportation services to and from her appointments.
Samantha attended all her appointments and is reported to be doing well. In cases like this, oftentimes the lines between maternal and behavioral health do not get coordinated which makes it more difficult to achieve optimal health outcomes for members if a care coordination team can’t step in and assist, like Molina’s did.
